Effective Date: 01.01.2025
At WhiteRay Institute, we strive to ensure a smooth learning experience for every student. However, under certain circumstances, you may be eligible for a cancellation or refund.
Course Cancellation: You may request a cancellation within 7 days of payment, provided the course has not been accessed or used.
Refund Eligibility: Refunds will be processed only if:
The request is made in writing to [insert email] within 7 days.
The course has not been accessed (live or recorded).
Refund Process:
Approved refunds will be credited within 7–10 business days via the original payment method.
Non-Refundable Cases:
Courses partially or fully accessed
After 7 days from purchase
Registration or admission fees (if applicable)